warranty and returns
warranty terms
Warranty periods may vary depending on the country of sale, but we strive to provide the widest possible warranty coverage within the limits of the law.
1. The standard warranty period is 1 year from the date of purchase of the device.
2. Accessories also come with a 1-year warranty from the date of purchase.
free repair or replacement conditions
1. If a manufacturing defect or confirmed quality issue is detected during the warranty period, the device will be replaced free of charge.
2. The warranty does not cover damage caused by improper use of the device.
warranty claim rules
- To receive warranty service, you must present the warranty card.
- The warranty period starts from the date of purchase.
- If there are no documents confirming the purchase, the warranty period is determined by the production date.
cases in which the warranty is not provided
The manufacturer is not responsible for repair or replacement of the device in the following situations:
1. Damage caused by force majeure (fire, earthquake, flood and other natural disasters).
2. Damage caused by improper use, operation in unsuitable conditions or careless handling.
3. Self disassembly of the device, improper storage (e.g. damage from rodents, liquid ingress).
4. Using the device in conditions that do not comply with the instructions (overload, operation in an unsuitable environment).
5. Damage caused by other uncontrollable circumstances.
6. The manufacturer is not liable for any consequential damages caused by the use of the device (e.g. business risks, interruptions in operation, the need to replace components or additional maintenance costs, as well as claims from third parties).